I wanted to let you know about the really great experience I had working with Justin Marinoff over the last few weeks with a QSC speaker repair. I found your company on the QSC site and took a chance. I did not expect such outstanding communication, service, and attention to detail. That this took place in the middle of a pandemic makes it all the more remarkable.
Justin kept me completely informed about the process and was just great to work with. He is a credit to your firm and I’m guessing that I’m not the first to point this out. Thanks again and I will certainly speak highly of your company going forward.
A good Pastor must be an accountable steward of the parishioner’s resources. Replacing the Sound System in a church is a complex decision that requires consultation, accountability, and wise counsel. Gene and DFX provided this counsel that now enhances the worship experience of St. Andrew the Apostle Church in Gibbsboro, NJ.
I delight that DFX was able to replace an outdated system with a digital system that integrates modern technology to enhance congregational prayer. As a Pastor, who happens to be a musician, it was important that the outcome offer a balanced, yet natural sound, to enhance both music and the spoken word, that is pleasing to the human ear.
It was extremely important that DFX also provide an ongoing service contract that is practical and affordable. DFX met all these deliverables, and without hesitation, I recommend DFX to support your future sound/video needs.
I have never been steered wrong by DFX. Everyone I have dealt with has been up front and honest with what I’ve needed and what they could provide. Their staff is their greatest strength: extremely helpful, friendly, and quick to help out. No other company I have dealt with has a staff as friendly and approachable as DFX. They are always willing to stop and assist with no notice. Every team member works in an expeditious manner — they make us feel special. They have taken the time to develop a relationship with us at our school.
DFX did a fabulous job and it was, once again, a pleasure working with them. It’s great to hear the kids getting compliments and to see the smiles on their faces when the show is over.
Our video presentation was wonderful. The DFX technicians were great to work with. Their professionalism was well received and we appreciated them being assigned to work our luncheon. Thanks to DFX for their hard work on this project; we sent our senior pastor off into retirement in style, and DFX helped make that possible!
We are very satisfied with our experience with DFX. The staff is friendly and approachable, and the installs were clean and completed on time. The equipment we ordered was delayed in manufacturing, so the DFX team designed a workaround for our needs.