Technical Support

Our service department is qualified to provide solutions for any type of audio, video, or lighting equipment repair, system maintenance, or service.

Our technicians are fully certified and perform service to manufacturer standards, so you can rest assured that your system will be serviced properly. We offer an excellent product exchange program, as well as in-house and factory warranty service. We are a qualified warranty repair specialist for equipment covered under JBL warranty, and we recone all types of speakers.

 

We also provide 24-hour emergency phone support should you need immediate after-hours assistance.

Examples of manufacturers whose equipment we service:

 

Audio

BSS Audio
Crown
DBX
Denon
EAW
EV
JBL
Pioneer
QSC
Sennheiser
Shure

Video & Automation

Benq
Crestron
LG
Panasonic
Philips
Sanyo
Eiki
AMX
NE
Dukane

Lighting & Effects

Altman
American DJ
Color Kinetics
ETC
High End
Leprecon
Martin
Robe
Chauvet
Elation

When it comes to automated systems, our support and customer service is second to none.

Our clients have access to touch panel support notification, through which they can immediately alert DFX that they need assistance. We have the ability to monitor automated systems from within our office, and if our service technicians are unable to remedy a malfunction over the phone, we can take the items to be repaired and ship out replacements the next day.

In need of Techincal Support? 

Fill out the form below or use the download link to print.

Interested In Working With Us?